Join Hands Care Ltd (‘we’ or ‘us’) takes your privacy seriously. Please read this Privacy policy, our privacy information notices below, help areas (when interacting with our website) and our Cookies policy. Together they explain our data protection policy and describe how we’ll use any personal data we collect from you or that is provided to us.

In May 2018 the EU General Data Protection Regulation 2016/679 and the Data Protection Act 2018 (jointly referred to as ‘Data Protection legislation’) came into force. In most instances, Join Hands Care Ltd is the controller for the processing of personal information we hold about you. More information on this can be found in the relevant individual privacy information notice below.

Join Hands Care Ltd with the Information Commissioner’s Office (Registration number: ZA649611).

Our Data Protection Officer is our Chief Risk Officer, whose office can be contacted at info@joinhandscare.co.uk.

Change to Data protection law

Legislation governing the use of your personal information has changed. In May 2018, the EU General Data Protection Regulation came into force and the UK Data Protection Act 2018 was passed. You can read about the changes on the https://ico.org.uk/website.

In line with the above changes, Join Hands Care has updated this policy and has prepared privacy information notice for anyone seeking additional information on data protection legislation not contained in the relevant privacy notices below.

Our privacy information notices are listed below under titles which relate specifically to who the information applies to.

Changes to the policy

We may change our Privacy policy from time to time. If, or when any material changes are made, we will let you know about them. We’ll also include them here.

Other third party websites

Our website may, from time to time, contain links to and from third-party websites, including those of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Security and safe storage of your personal information

The security of your personal information is very important to us and we take this matter very seriously. We’ll use appropriate procedures and security features to process and protect your information. We have in place a robust framework to ensure the security of your information.

We may monitor the use and content of emails, calls and secure messages sent from and received by us so that we can, for instance, identify and take legal action against unlawful or improper use of our systems. The main examples of unlawful or improper use are attempting to impersonate Join Hands Care Ltd, the transmission of computer viruses and attempts to prevent this website or its services from working.

Privacy Information Notices

How can you access, correct your information and withdraw consent?

You’re able to find out how to correct the information we hold about you, or change your preferences relating to marketing communications from Join Hands Care Ltd and withdraw your consent at any time by contacting us at info@joinhandscare.co.uk:

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